Frequently Asked Questions
Everything you need to know about shopping with MINOX Boutique, Oxford.
Where is MINOX Boutique located and can I collect my order in-store?
Our boutique is located in the heart of Oxford. We offer a 'Click & Collect' service where you can purchase items online and pick them up from our store at your convenience during opening hours.
What is your return policy for online fashion purchases?
We offer a 14-day return window for all online orders. Items must be returned in their original condition, unworn, with all designer tags still attached to qualify for a full refund.
Do you offer international shipping?
Yes, MINOX Boutique ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local import duties.
How do I know if an item will fit me correctly?
We provide detailed size guides for each designer on our product pages. If you need specific measurements or styling advice, our Oxford team is available via email or phone to assist you.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options through PayPal and Apple Pay for your convenience.
Are all the products on your website authentic?
Absolutely. MINOX Boutique is an authorized stockist for all the brands we carry. Every item is 100% authentic and sourced directly from the designers or their official distributors.